Food Town is dedicated to providing a safe shopping experience amid the COVID-19 coronavirus. We have implemented precautions to protect customers and team members alike, and to ensure our neighborhood grocery stores can continue to serve communities in and around Houston during these trying times.
Increased Safety Measures at All Houston Food Towns
The health and well-being of our customers, community members, and employees is our top priority at Food Town. In mid-March we launched a seniors-only shopping hour, allowing those ages 65 and older to purchase the items they need in a less crowded environment from 7 – 8 a.m.
We have also updated company-wide cleaning and safety protocol. Measures include:
Team members dedicated to ensuring Food Town follows CDC guidelines for essential businesses and adheres to HIPAA protocol.
Screening processes to ensure only those feeling healthy and well are working. Employees who feel ill will be sent home, and their workstations and surrounding areas cleaned. Those sent home are encouraged to seek medical advice and to notify the company of their condition.
In-depth cleaning schedules at all 30 Houston-area stores, including workspace sanitization and frequent handwashing for intervals of 20 seconds or more. Team members have access to hand sanitizer and gloves, and plexiglass sneeze guards have been installed at registers. All Food Town Store Employees have been provided with masks to wear.
Social distancing signage encouraging customers and team members to keep six feet of distance between one another, and regular in-store audio announcements encouraging people to follow the protocol set forth by the U.S. government.
Traffic control as needed, on a store-by-store basis.
Waived Rental Fees for Food Town Tenants
Food Town leases space to small businesses at a number of our stores. For those businesses that have closed voluntarily or due to “non-essential” status throughout the COVID-19 pandemic, we have chosen to waive rent payments until they are once again able to open their doors.
30 Houston-Area Locations