Food Town, an independent grocery chain based in Houston, announced in April that the company will accept Electronic Benefits Transfer Supplemental Nutrition and Assistance Program (EBT SNAP) for same-day delivery via Instacart.
Through the program, EBT SNAP participants can use their benefits to access fresh food and pantry staples online from Food Town’s 30 neighborhood stores across Houston.
The launch follows the United States Department of Agriculture Food and Nutrition Service’s recent approval for Food Town to accept EBT SNAP payments online via Instacart. With transportation often serving as a barrier for individuals in need of groceries, Food Town and Instacart hope to make accessing food easier for customers.
Food Town President Mike Lewis described the move to accept EBT SNAP payments through Instacart as a step to provide better options in the company’s hometown of Houston.
“We see this as a way to be more inclusive, and to ensure our fellow Houstonians have what they need to feed their families and fuel their week,” he explained. “At Food Town, we’ve always prided ourselves on being a grocery that offers affordable shopping for all our friends and neighbors.”
Where available, EBT SNAP participants can shop from Food Town via the Instacart website and mobile app.
After creating an Instacart customer profile, shoppers can enter their EBT food card information as a form of payment in their profile. Customers will need a secondary form of payment for non-food items such as taxes, tips and fees per federal SNAP guidelines.
They can then enter their ZIP code to determine if they are near a participating retailer, and begin shopping and selecting items from EBT-eligible products.
Once items are added to their cart, customers can select how much of their benefits they wish to allocate to the order. Customers can place orders for delivery and pickup, with receipt in as little as an hour — or scheduled several days in advance.
“We know how busy life can get, and how important it is to have access to the groceries you need,” Lewis said. “We hope to see our customers take advantage of this new offering, and we hope it adds a bit more convenience to their day.”
For more information about EBT SNAP on Instacart, visit instacart.com/ebt-snap.
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